Patsy Wang is responsible for developing and executing digital branch and wealth transformation agendas to make banking simpler for customers. In her role at OCBC, Patsy leads a team of innovators to reimagine the digital client engagement journeys across onboarding, wealth sales and advisory for various products and services in the retail bank. By harnessing the power of design thinking and technology, Patsy is passionate about curating enhanced customer experiences and operating models to futureproof the business.
Patsy has gained over 16 years of international banking experience across Asia. Prior to OCBC, she has held leadership positions in defining the affluent and high networth segment propositions across ANZ, DBS and Standard Chartered. During her tenure in Standard Chartered, she worked in both China as well as global roles where she had responsibility for delivering differentiated wealth propositions across Asia, Africa and Middle East.Patsy holds an honours degree in Bachelor of Business Studies (major in banking and finance) from the Nanyang Technological University, Singapore. Besides a love for design, travel and volunteering, Patsy is a self proclaimed gastronomist - passionate about cooking and feeding others!