Sr Industry Consultant – Retail and Customer Experience, APJ,
Mohit is an experienced management consulting & insights professional, with deep expertise in shaping and executing insight led CX programs. He has previously held roles with leading consulting, CX and insights firms including McKinsey & Company, Evalueserve, J.D. Power & Associates and InMoment. Over two decades he has served retail clients across a wide variety of formats including apparel & footwear retail, automotive retail, pure ecommerce, restaurant chains & QSR retail, department stores and mall operators. In addition, he has served clients in consumer goods, media & communication, and financial services industries in the CX domain. Mohit, holds an MBA from Indian Institute of Management, Ahmedabad. At Teradata, Mohit helps clients put data at the centre of their strategy and identify opportunities for leveraging data & analytics, to achieve high-impact business outcomes.