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12 Sep 2023

Domo Named an Overall Leader in Dresner Advisory Services’ 2023 Industry Excellence Awards

Domo Stand: N20

In both the Customer Experience and Vendor Credibility models, Domo is an overall leader. The Customer Experience model considers the real-world experience of customers as they work with a vendor’s technology solution on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.

Determined by end user input, Domo earned high scores in the Dresner 2023 market study as an overall leader in both the customer experience and vendor credibility models and was rated best in class for integration with third-party technologies, product ease of installation and ease of administration. Domo also received a perfect recommendation score from customers for the seventh straight year.

“To be named an Overall Leader year over year reflects Domo’s ability to go beyond traditional BI and provide a comprehensive data experience platform that helps to unlock data and insights that multiply business impact,” said Daren Thayne, CTO and EVP of Product at Domo. “Though the BI landscape is constantly evolving and growing, our team’s commitment to deliver the best products and technology to our customers remains constant, and we’re honored to receive this recognition from Dresner, a trusted voice in the industry.”

Dresner’s research spotlights the trends, priorities, perspectives, and future intentions of BI end users. In the 2023 BI report, Domo scored well above the overall sample for virtually all key measurements.

“Our Wisdom of Crowds studies offer unparalleled assessments of the BI, analytical data infrastructure and enterprise performance management markets,” said Howard Dresner, founder and chief research officer at Dresner Advisory Services. “In addition to presenting a deep dive on user priorities and behaviors, the reports contain an objective rating of industry suppliers, with vendors ranked solely on the input of end users across a wide array of measures. We congratulate Domo on its seventh Industry Excellence win, and for receiving another perfect recommend score from its customers in our 2023 flagship research.”

Domo has earned multiple recognitions from Dresner Advisory Services in 2023, including as the top vendor in its 2023 Self-Service Business Intelligence Market Study and Cloud Computing and Business Intelligence Market Studies, as well as Overall Leader in the 2023 Dresner Wisdom of Crowds ® Business Intelligence Market Study.

To learn more about how Domo can help put data to work to multiply impact on your business, visit Domo.com.

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