2022 Conference Programme

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The fundamentals of CX - emotions before process

12 Oct 2022
Customer Data, Engagement & Privacy Theatre

CX is about human outcomes and how people feel about dealing with and experiencing a brand. Businesses that design,measure and deliver for these outcomes are more successful. I will share a framework for how to do plan and manage CX and some tips on how to get it done.

Paul Hourihane, Principal - ReMark APAC


Platinum Sponsor


Theatre Sponsors

Gold Sponsors

Silver Sponsors

Bronze Sponsors


Official Partner Hotel

  • Marina Bay Sands

Held In

  • SG

Supported By

  • SG

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