Big Data World

9 - 10 OCTOBER 2019, MARINA BAY SANDS EXPO AND CONVENTION CENTRE, SINGAPORE

A BIG DATA EVENT FOR A DATA DRIVEN WORLD

Co-Located With:

  • Cloud Expo Europe
  • Cloud & Cyber Security Expo
  • Smart IOT London
  • Data Centre World
  • ECESG

Co-Located With:

  • Cloud Expo Europe
  • Cloud Security Expo
  • Smart IoT
  • Data Centre World
  • ECESG

2018 Conference Programmes

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Data-driven Journeys: Using data to design for customer delight

11-Oct-2018
SheLovesData LIVE
Customer journey analytics connects millions of events into journeys from your customers’ point of view and is a data-driven approach to discovering, analysing, and influencing your customer’s journeys. By leveraging data intelligence, you can discover the most important customer journeys and prioritize those opportunities that significantly impact business goals like increasing revenue, reducing churn, and improving customer experience. Join Alicia as she shares the importance of continuous iteration of using data to improve your customer journey and delight your customers! 
Speakers
Alicia Chong, Head of Journey Analytics, DataFirst - DBS

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